axolot ENTERPRISE COMMERCE

Simplifying the Complex New Retail Commerce

Navigate modern commerce complexities, elevate retail game, and create cohesive brand experiences

axolot enterprise commerce

Frictionless New Retail eCommerce with Omnichannel, and O2O (Online-to-offline) strategies. It seamlessly integrates online and offline sales channels, enhances customer engagement, and offers personalized shopping experiences

Omnichannel eCommerce Transformation

Seamless Omnichannel eCommerce, integrating both online and offline channels to maximize customer engagement and brand experience through:

Intuitive browsing and shopping experiences across desktop and mobile devices, social platforms, email and messaging channel.
Drive engagement and foster loyalty through automated campaigns tailored to customer preferences, utilize aEC’s User Engagement Engine for targeted and personalized communication.
Seamlessly integrate with in-store POS systems for real-time inventory visibility and personalized experiences.
Deliver a unified commerce experience across all touch-points to drive sales and enhance brand loyalty.

Online-to-Offline (O2O)

With our Online-to-Offline (O2O) integration capabilities, you can effortlessly draw online visitors into physical stores, driving foot traffic and enhancing in-store sales strategy:

Real-time inventory management
Click-and-collect options, and in-store pickup
Reserving items online for in-store pickup
Accessing exclusive in-store promotions through the online platform

aEC ensures a seamless transition from digital engagement to physical interaction, maximizing customer convenience and satisfaction by leveraging these features.

Hyper Personalized Customer Experience

Empowers businesses to unify customer data across various channels, including online, offline, and social networks. By collecting and correlating data from these diverse touch points, aEC enables businesses to gain deep insights into customer preferences, interests, and demographics.
Personalization:

Customize shopping experiences based on preferences and demographics.
Recommendations: Offer tailored product suggestions and targeted marketing.
Engagement: Enhance customer interaction with personalized offers and communication.

Implement a frictionless eCommerce for your New Retail business with axolot Enterprise Commerce – Be Ahead, Stay Ahead!

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Key Benefits

Unlock the full potential of your eCommerce venture with aEC's Key Benefits:

Simplified Operations

Streamline complex commerce operations

Omnichannel Engagement

consistent brand experience from online to offline touchpoints

Custom Retailing Process

optimizing customer interactions across preferred channels

Enterprise-Grade Customization

Tailor the platform to unique business requirements, aligns perfectly with your brand strategy and operational model

Limitless Scalability

Adapts seamlessly to evolving needs and expanding operations

Any Integration

End-to-end system integration with any 3rd party system, messaging platforms for your business needs

omnichannel eCommerce for new retail

axolot Enterprise Commerce Omnichannel eCommerce in action

axolot Enterprise Commerce (aEC)
In line with the New Retail concept, aEC empowers businesses to unify customer data across various channels, including online, offline, and social networks. By collecting and correlating data from these diverse touchpoints, aEC enables businesses to gain deep insights into customer preferences, interests, and demographics achieving personalized shopping experience, tailored product recommendations, targeted marketing campaign and ultimately enhance customer engagement and foster long-term loyalty

Outlet Interaction

Sophia, your new walk-in customer visit your outlet, she makes a purchase & sign-up for the loyalty member account with her email and phone number

New Customer Email Interaction

Sophia receive a personalized welcome email for quick onboarding with introduction to the web store and mobile shopping app. For engagement strategy, new VIP shopper will be given a complimentary free shipping eVoucher on their next online purchase

Experience the Web Store Shopping

Sophia decided to fuel her next shopping experience online via the web store due to the free shipping eVoucher.

Personalized Shopper Engagement

When Sophia logins with her phone number and immediately the “Specially for you” section with recommended products display.

The recommended products was automatically curated based on Sophia’s first purchase transaction from the outlet.

Email & Social Media Engagement

Personalized engagement for Sophia will continue carried out automatically on both email interaction and social media.

Knowing Sophia hasn’t place any order through mobile app, special eVoucher for mobile order curated for Sophia.

Experience the Mobile Shopping

Sophia got motivated by the eVoucher offer to try out the mobile app and started her mobile shopping experience.

Proactive Shopping Experience Follow-up

When the order being delivered, Sophia receives with the post-delivery email and a auto-trigger messaging as proactive customer support for feedback and courtesy follow-up.

Win Big with New Retail Omnichannel eCommerce !

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